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Retarus Achieves HITRUST 1-year (e1) Certification, Underscoring Leadership in Secure Cloud Fax for Healthcare

via Business Wire

Certification validates commitment to cybersecurity and compliance

Retarus, a leading international provider of secure and high-performance communications for business-critical processes, has earned certified status by HITRUST for foundational cybersecurity. The globally recognized HITRUST e1 Certification validates that Retarus’ U.S.-based fax API and cloud fax gateways meet stringent regulatory compliance requirements essential for operating in the highly regulated healthcare sector, and that the company is effectively managing risk through a robust cybersecurity control framework.

As the volume and sensitivity of healthcare data continues to grow, security and trust are more critical than ever. In line with this trend, Gartner® notes, “As data sharing increases, protecting sensitive information becomes crucial. CIOs must prioritize robust cybersecurity measures to safeguard data and ensure compliance with privacy regulations”.[1] The HITRUST e1 Certification reinforces Retarus’ commitment to providing healthcare organizations with robust, reliable, and fully U.S.-operated messaging infrastructure that meets foundational information protection standards.

Retarus’ certified cloud fax infrastructure is designed to ensure high-performance processing and availability. The company operates all services within independently audited autonomous U.S. data centers that meet the strictest industry and compliance standards. With the addition of the HITRUST certification, Retarus sets a new industry benchmark for secure communication solutions providers, offering one of the broadest portfolios of certifications for its data centers across the globe.

“We are proud to demonstrate our commitment to the highest levels of data security and compliance for our American customers,” said Martin Hager, Founder and CEO of Retarus. “Healthcare organizations need communication partners who not only understand the complex regulatory landscape but actively help them meet those requirements with confidence and clarity. That’s exactly what we deliver.”

“The HITRUST e1 Validated Assessment is a great tool for cyber-aware organizations like Retarus that want to build assurances and progressively demonstrate due diligence around information security and privacy,” said Robert Booker, Chief Strategy Officer at HITRUST. “We applaud Retarus for their commitment to cybersecurity and successful completion of their HITRUST e1 Certification.”

Retarus Cloud Fax is available through the company’s vast network of agents, systems integrators and managed service providers across the U.S.

For more information about Retarus Cloud Fax and Retarus’ international compliance and certifications, please visit retarus.com.

About Retarus

Retarus is a global provider of APIs, gateways, and applications for messaging, email management, and the exchange of structured data for business processes – with top performance, security, and data protection, provided from the company's self-operated data centers around the globe. Retarus (North America) Inc. is based in Secaucus, NJ, and with regional offices around the country, including Vermont and Massachusetts. Founded in 1992 and headquartered in Munich, Germany, Retarus is owner-managed and proud of its innovative strength. The company employs a staff of around 500 at 20 locations on four continents. Retarus' services are leveraged by the world’s leading companies. Retarus generates around 40 percent of its revenue in the US and offers its services both directly and in close cooperation with selected partners. Analysts constantly commend Retarus' outstanding quality and reliability. More information: www.retarus.com/us/.

[1] Source: Gartner, Top Technology Trends for Healthcare Provider CIOs in 2025, Jeff Cribbs, Veronica Walk, Barry Runyon, Laura Craft, Gregg Pessin, 7 January 2025.

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